FAQs

Questions About the Labels

On the Stick on Labels and Easytapes the letters are made smaller the more there are ie Tom King will have a larger size lettering than Charles Gregor Macgregor. On the Stick on labels and Easytapes even 30 small letters are still very readable. On the Transfers we don't recommend more than about 20 letters as they can be hard to see clearly once ironed on if too small. On woven tapes the letters stay the same size but the tape will be longer for a long name.

The stickers stay stuck very well in shoes but we recommend you use the Shoe Label Covers over the top of them to protect the lettering.

NB: EXCLUDES colourful-iron on labels, see product page for more info. We have sold thousands of iron on tapes over the years, with such a tiny problem rate and many customers come back for more. Variations in irons and applications can make a difference, so here are a few suggestions.We would recommend the following• Ensure your clothes have been pre-washed.• Do not cover the label with a tea towel – iron straight onto the label.• Do not iron the label on to the care label inside the clothing.• Use a little more heat and/or pressure but be careful not to burn the clothing.

Please check out our videos on the relevant pages which we hope will help explain how to apply our labels correctly.

The covers are just what they say they are. They are designed to go over the top of our stick on labels in shoes, to protect the name from wearing away with feet rubbing on them so much.

Questions about delivery

Original Stick on Labels, Shoe Label Covers, and all other products should be despatched within 24 hours.

Delivery Costs

Gulf countries

Orders value up to AED 150 - Free delivery. If it's below AED 150 shipping charges will be AED 20.

Please note we do not dispatch orders on Public Holidays or Weekends.

All orders to an address in the GCC are sent first class by ATS courier it should be with you with 2-5 working days. 
If you haven’t had the e-mail confirmation, then the order wouldn’t have fully completed and come through to us. The most common cause is being timed out of the final payment page. Please contact us, we sometimes have some of the details you entered and can take a card payment over the phone or by email.